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Testimonials

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

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Words cannot express the gratitude that I have for Ms. Andrea Brookins and Brookins funeral home. I was having difficulty ordering flowers to be delivered in time for my uncle’s funeral. I called the funeral home to get a recommendation for a florist. I received the answering service and relayed my issue. Within 30 minutes Ms. Brookins called me and provided the information. I was directed to order through their website. Due to the pandemic, the connection to the florist was not active. I then sent an email, not expecting anyone to call me until the next day, since it was after business hours. Ms. Brookins called me again and connected me to the owner of Flowers First by Erskine. Mr. Erskine was at home as it was after business hours for him as well. Andrea assisted me while the three of us were on the phone to place my order for a large Peace Lily. I am extremely impressed by the attentiveness, caring and professionalism that Ms. Andrea Brookins exhibited during this time of grief. Her actions were a comfort to me especially since I was not able to attend my uncle’s funeral in person. Thank you Ms. Andrea Brookins, president of Brookins funeral home!

Karon Cunningham

May 08, 2020

Andrea I am so proud of you. Dr. Dunn would have smiled on the outstanding work you did. It was a beautiful service and she looked amazing. I know she was a friend as well as a client and you did very well by your friend. I am grateful for your service and your heart.

Teresa D.

My mom was on hospice before passing, I thought I was going to have to have a closed casket service. When I viewed the body before the service, she looked so natural, I turned and hugged the funeral director, we had a viewing.

Shirley M.

Thanks for everything. We really appreciate your service that was rendered to our family.

Ida S. & Family

Thank you for the hospitality extended to the family...

Gregory B.

Please accept our heartfelt appreciation for the professionalism and prayerful support rendered as we prepared for and memorialized our beloved son, brother, brother-in-love, uncle, cousin and friend...we are grateful for the warm and gentle manner in which you led us through the very necessary preparations to completion...

Marlene M.

Andrea; I just want to personally thank you for the way you handled my husbands service and for the assistance you gave me during that time and afterward. I will be forever grateful.....

Augusta P.

Superb service, friendly, professional

Myrtle T.

The family can't thank you enough.

Patricia L.

Staff and Service was well appreciated.

Charles F.

his funeral home was recommended by my family and my church, and I was very pleased with everything! The staff, services, facilities and price were excellent! Family and friends commented about the personality of the staff and how they were treated. Overall, it was professional and personal.

Gwen M.

...the staff had the unique ability to comfort my family during our time of sadness.

Milton D.

Your skills and those of the entire Brookins Funeral Home Staff are unmatched! As a result, you brought us through the times and the hurdles that are most difficult for one's lifetime!"

Alfretta H.

The Brookins Funeral Home was courteous, professional, and very sympathetic to us. I was very pleased.

William J.

Dear Mrs. Brookins, Just a small word of thanks to you and the entire Brookins family for making my great-grandmother's funeral a success.... We will highly recommend your business in the future

Renee P.

...advice, concern, courtesy and professionalism

Earl W.

Thank you for your services.....all services were very professional.

Sarah R and Family

The Brookins staff was most helpful, professional and leading edge.

Diane W.

Brookins Funeral Home
Phone: (773) 233-3002
9315 S. Ashland Avenue, Chicago, IL 60620


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